Terms of Service

These Terms of Service govern the Taranov Digital website, managed website platform, and related services provided by Taranov Digital LLC ("Taranov Digital," "we," "us," or "our"). We are based in The Woodlands, Texas and primarily serve established local service companies in The Woodlands and the Houston area.

A proposal, order form, statement of work, invoice, email confirmation, data-processing agreement, or other written agreement accepted by both parties is an "Order." If an Order conflicts with these Terms, the Order controls for that engagement.

1. Managed Website Platform

The platform may include an initial managed website build, content organization, URL migration, hosting, forms and lead routing, analytics and measurement setup, technical SEO, structured project publishing, monitoring, maintenance, platform updates, and support. Taranov Digital builds and operates the platform; it is not a self-service website builder or a one-time transfer of custom source code.

The exact number of pages, migrated URLs, revision rounds, integrations, content responsibilities, support allowance, launch requirements, and separately scoped services are defined in the applicable Order.

2. Preview, Approval, and Launch

When included in the Order, the customer receives a private website preview before the first platform payment. The customer is responsible for reviewing business facts, services, claims, contact information, photographs, and other materials and for providing timely consolidated feedback. Approval authorizes Taranov Digital to launch the website on the customer's domain and begin the paid platform period.

Material delays in access, content, feedback, approval, or required third-party accounts may change the launch schedule or trigger the delay provisions stated in the Order.

3. Fees and Billing

Unless the Order states otherwise, the founding managed website plan is $750 per month with a $0 setup fee. The first platform payment is due when the approved website goes live. Recurring fees are billed monthly in advance. Fees are stated in U.S. dollars and exclude applicable taxes, payment-processing charges, domain registration, advertising, premium third-party services, and other separately approved costs.

Failed or overdue payment may result in paused work, restricted platform access, disabled publishing or lead tools, or suspension of the hosted website after reasonable notice where practicable. Except where required by law or stated in an Order, fees already earned and partial billing periods are not refundable.

4. Initial Period, Renewal, and Cancellation

Unless the Order states otherwise, the initial platform period lasts 90 days beginning on the approved launch date. After that period, service continues month-to-month with no notice period. The customer may cancel at any time before the next monthly billing date, and no further fees are charged. Cancellation requests may be sent by email to alex@taranov.digital.

Service continues through the end of the period already paid for. Fees already earned and partial billing periods are not refundable, and no additional month is billed as a condition of cancelling. On request within 30 days of cancellation, Taranov Digital will assist with transferring the domain and exporting Customer Materials, including content, leads, and analytics data.

Taranov Digital may suspend or terminate service for nonpayment, unlawful or deceptive content, security risk, abusive conduct, infringement, platform misuse, or a material breach that is not cured within a reasonable period when cure is possible.

5. Customer-Owned Materials and Data

The customer retains ownership of its domain, brand, logo, supplied photographs, videos, business facts, project information, reviews, customer-submitted content, leads, analytics data, and Google Business Profile (collectively, "Customer Materials"). A domain should be registered in the customer's name even when Taranov Digital assists with registration, DNS, or renewal.

The customer grants Taranov Digital a non-exclusive license to host, copy, edit, format, display, and otherwise use Customer Materials only as reasonably necessary to build, operate, support, secure, and improve the customer's website and the services described in the Order.

6. Platform Ownership and Access

Taranov Digital retains all rights in the platform source code, shared components, design system, templates, central administration tools, forms and automation infrastructure, AI workflows, reusable SEO logic, hosting configuration, internal methods, documentation, and platform updates (collectively, the "Platform Materials").

During an active subscription, the customer receives a limited, non-exclusive, non-transferable right to use the hosted website and enabled platform tools for its own business. The subscription does not transfer Platform Materials, source code, design files, reusable templates, or the right to operate a copy of the platform independently.

7. Customer Content and Responsibilities

The customer is responsible for the accuracy, legality, and authorization of Customer Materials and business claims. The customer must have the rights and permissions needed to publish photographs, trademarks, testimonials, reviews, project details, and other supplied content. The customer must not request false locations, fabricated reviews, misleading results, infringing content, unlawful tracking, or deceptive claims.

The customer is also responsible for its licenses, professional rules, accessibility obligations, privacy notices, marketing consent, call or message handling, sales follow-up, and industry-specific legal requirements. Taranov Digital does not provide legal, tax, accounting, insurance, licensing, or regulatory advice.

8. Project Publishing and AI-Assisted Features

Enabled project-publishing tools are intended for genuine completed work. Publishing may be described as unlimited, subject to reasonable technical limits, storage constraints, acceptable use, and the requirement that Customer Materials be lawful, accurate, useful, and non-duplicative.

AI-assisted features may organize, edit, summarize, classify, or suggest improvements to customer-supplied information. They do not verify facts and may make mistakes. The customer remains responsible for reviewing and approving all published content. AI features must not be used to invent projects, locations, services, results, pricing, materials, timelines, or testimonials.

9. Leads, Forms, and Customer Communications

The customer owns leads and business data collected for it through the hosted website. Taranov Digital may process and route that information to provide forms, notifications, analytics, call tracking, messaging, reporting, or integrations enabled in the Order. The customer determines how it responds to leads and is responsible for lawful follow-up, consent, recordkeeping, suppression requests, and compliance with applicable calling, texting, email, and privacy rules.

The customer must not use ordinary forms, email, chat, or messaging tools to request or transmit payment card numbers, account passwords, health information, government identifiers, or other regulated or sensitive data unless a suitable workflow has been expressly agreed in writing.

10. Domains and Third-Party Services

Services may rely on Cloudflare, domain registrars, Google, analytics providers, email or messaging providers, call-tracking services, payment processors, AI providers, CRM tools, and other vendors. Their products are governed by their own terms, privacy practices, pricing, limits, and availability. The customer is responsible for third-party accounts and fees assigned to it in the Order.

Taranov Digital is not responsible for third-party outages, policy changes, account suspensions, ranking-system changes, API restrictions, domain expiration caused by missing customer payment or access, or data handling outside our reasonable control.

11. Search Visibility and Business Results

We do not guarantee search rankings, local-pack placement, traffic, lead volume, lead quality, revenue, sales, or any other specific business outcome. Website migrations and search-engine updates may cause temporary or permanent fluctuations even when reasonable migration practices are followed.

The 90-day review is a measurement and planning checkpoint. It is not a guarantee, warranty, or automatic entitlement to a credit or refund. Any different commercial commitment must be stated expressly in the applicable Order.

12. Security and Account Access

Each party will use reasonable safeguards appropriate to the information and access under its control. The customer should provide role-based access where available, use unique credentials and multi-factor authentication, keep recovery information current, and promptly revoke access that is no longer required. No system can be guaranteed completely secure.

13. Confidentiality

Each party will use reasonable care to protect non-public business, technical, and customer information received from the other party and will use it only for the engagement, except where disclosure is authorized or legally required. Confidentiality does not cover information already known without restriction, publicly available through no breach, independently developed, or lawfully received from another source.

14. End of Service and Transition

When service ends, platform access and the hosted website may stop after the transition period stated in the Order or otherwise agreed in writing. On request and subject to payment of outstanding fees, the customer may receive a reasonable export of available Customer Materials, leads, and business data in a commonly usable format. Exports do not include Platform Materials or a functioning copy of the hosted platform.

A standalone website export, independent rebuild, code transfer, extended migration assistance, or continued hosting is not included automatically and may be offered as a separately scoped transition package.

15. Disclaimer of Warranties

To the maximum extent permitted by law, the website, platform, and services are provided on an "as is" and "as available" basis. Taranov Digital disclaims implied warranties of merchantability, fitness for a particular purpose, non-infringement, and uninterrupted or error-free operation, except for commitments expressly stated in an Order.

16. Limitation of Liability

To the maximum extent permitted by Texas law, Taranov Digital will not be liable for indirect, incidental, consequential, special, exemplary, punitive, or lost-profit damages. Our total liability for a claim related to services is limited to the amount paid to Taranov Digital for the specific service giving rise to the claim during the three months before the event giving rise to liability, unless an Order or mandatory law states otherwise.

17. Indemnification

The customer agrees to defend, indemnify, and hold harmless Taranov Digital from third-party claims, damages, losses, liabilities, and reasonable expenses arising from Customer Materials, customer instructions, the customer's business operations or communications, infringement, unlawful or deceptive claims, violation of law, misuse of the platform, or breach of these Terms.

18. Governing Law and Venue

These Terms are governed by the laws of the State of Texas, without regard to conflict-of-law rules. Venue for disputes will be in the state or federal courts located in Montgomery County, Texas, unless an Order or mandatory law requires another venue.

19. Changes and General Terms

We may update these Terms prospectively by posting a revised version and changing the "Last updated" date. Material changes to an active customer's commercial obligations will be handled under the applicable Order or with reasonable notice. If any provision is unenforceable, the remaining provisions remain in effect. Failure to enforce a provision is not a waiver. Neither party may assign an Order without the other party's consent, except in connection with a merger, reorganization, or sale of substantially all relevant assets.

20. Contact

Questions, legal notices, and cancellation requests may be sent to alex@taranov.digital or by mail to Taranov Digital LLC, 26700 Kuykendahl Rd, The Woodlands, TX 77375, United States.